Shipping policy

Order Processing All orders are processed within 2 to 5 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times

🇦🇪 United Arab Emirates: 3 to 7 business days Gulf Countries (Saudi Arabia, Qatar, Kuwait, Bahrain, Oman): 5 to 10 business days International: 7 to 21 business days depending on the destination

Shipping Costs Shipping costs are automatically calculated at checkout based on the order weight and destination. Free shipping may be available for orders exceeding a certain amount.

Order Tracking Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track your package directly via the provided link.

Customs and Taxes iBRAZIA is not responsible for any customs fees, taxes, or import duties that may be applied by the destination country. These charges are the responsibility of the customer.

Orders Not Received If your order has not arrived within the indicated timeframe, please contact us at support@ibrazia.com with your order number. We will do our best to resolve the issue as quickly as possible.

Incorrect Address iBRAZIA accepts no responsibility for failed deliveries due to an incorrect address provided by the customer. Please carefully verify your information before confirming your order.